For the most part, I'll do anything necessary. If I can't do it, I'll either learn it or find someone who can help you. Following is a list of the most common categories of consultation I do.

Troubleshooting: Tracking down system problems. There's no need to reformat your hard drive every time you have a problem.

Repairing and upgrading computers and equipment. Adding in new memory might not be too troublesome, but copying hard drive partitions can be.

General maintenance. Computers need preventive maintenance and ongoing care—beyond ScanDisk and Defrag.

Backup. Most people don't back up their data, or don't do it often enough... or, worse yet, do so and leave the backups in the office. I can work to get your business safe and secure.

Training you and/or your employees in any area of hardware or software. Popularly, I've trained in basic computer operation, how to do basic upgrades, using software packages such as Microsoft Office, etc.

Web site design. Web site design is more than using a WYSIWYG program and uploading it to your host. There's a lot of behind the scenes marketing that must be considered. Coupled with things like graphic design, creating dynamic sites using databases, and server-side scripting such as with ASP (Active Server Pages), there's a lot more to a business Web site than what you might put together for a hobby site.

Desktop publishing. Whether it's a pizza shop menu, tourist booklet, corporate publication, newspaper, book, or magazine, I'm happy to do it all. I specialize in creating PDFs as well (Adobe's universal Portable Document Format, the de facto standard), which will help you create electronic documents to send to a commercial printer, provide online, et al.

Networking. Networking is almost certainly vital if your business has more than one computer.

General consultation. Perhaps you just need to talk with someone who's been down all the roads, to get an idea of what you need to be doing or even create a strategic technology plan for you and your business. Together, we can figure out what steps need to be taken to get you to where you want to be. When I consult with you, you can be sure it will be in terms you can understand—and working with you, not against you.